Hope Not Out follows the policy of "No refund, Only Exchange" for all the products purchased on the website.
Only in cases where the order is paid before hand and Hope Not Out is unable to deliver the order or there is an issue with the availability of the product, the refund will be entertained.
All paid orders are subject to verification by payment gateway or any other gateway, if the payment is found to be suspected of card theft, the order will not be dispatched until it is cleared by gateway.