EXCHANGE POLICYS

• Our exchange policy allows you to request an exchange within 14 working days from the date of purchase.
• Items are eligible for exchange, provided they are in new and unused condition, with all original tags and packaging intact.
• To initiate an exchange, please contact our customer service team through the designated channels, and they will guide you through the process.
• If the desired exchange item is out of stock, we may offer alternative products . Please consult with our customer service for available options.

REFUND & CLAIM POLICY

• We do not offer refunds. All sales are final. However, we are committed to addressing any valid claims within 20 days of the purchase date 
• Valid claims include instances where the received product is defective or not as described. Claims must be submitted within 20 days of the purchase date
• Our team will review the claim promptly. If the claim is valid, we will work with you to find a resolution, which may include a replacement.